Leaders of the hospitality industry throughout Hull and East Yorkshire are to receive expert advice on how to boost business – and keep on the right side of the law – by looking after disabled guests properly.
Ian Streets, Managing Director of About Access, will brief members of the Hull and East Yorkshire Hospitality Association (HEYHA) about the provisions of the Equality Act 2010.
Ian said the legislation is a challenge to hospitality operators to ensure their facilities are up to standard, but it also presents an opportunity.
Ian said: “In 2011–12 the median disability discrimination payment by employers to their staff was for claims of amounted to £8,928.
“But as well as alerting businesses to the pitfalls of overlooking the legislation I want to point out the benefits of making disabled guests feel welcome. People will always go back to a place where they feel they have been looked after properly.”
Ian will speak at the next meeting of HEYHA at The Village Hotel in Hull on Thursday 28 February.
Paul Vinsen, Chairman of HEYHA, said: “We regularly have speakers on a range of subjects such as health and safety and social networking but we have never had a presentation about the Equality Act.
“Hopefully our members will appreciate that providing the right sort of facilities for disabled people is something which will help them to promote their business in a positive way.”